Diagnosing the Problem

We will evaluate any hardware or software problem that you have on your Windows, Linux, or Apple personal computer whether it's a desktop, laptop or even tablet. Our initial diagnosis (up to 1 hour of labor) is free. Based on that initial diagnosis, we will give you an estimate to either complete the repair necessary to fix your system or an estimate to perform a more complete diagnosis for complex problems. Bottom line, if your system can be fixed at a reasonable cost, we will tell you and if can't, we will recommend the best solution to replace your system. Don't throw away good money fixing a system that possibly can be replaced cheaper than it can be repaired. If your system is under warranty, please have your warranty provider fix the system otherwise call us.

Sorry, we do not diagnose or repair cell phones, smart phones or non-Windows tablets.

Repairing the System

We have over 30 years experience building and repairing personal computers. Although some modern systems, especially laptops and tablets, are designed so that repairs can only be done by factory trained technicians, most desktop systems and laptops can be repaired depending on the severity of the problem. Some problems require reformatting or replacing the hard disk which are relatively easy updates to perform. We will do our best to return the system back to you with the data that can be recovered from the original system. Sometimes that isn't possible and we will not proceed until you are advised of all the options, costs, and outcomes.